Türsab HotelForex
Mersis Number: 0464071748500017
Call Center +90 850 441 10 58

Customer PPDP Policy


This clarification text is intended to inform you about the personal data processing activities of the data controller HotelForex Travel Turizm Ticaret Limited Şirketi (will be referred to as "HotelForex" or the "Company") in accordance with the Personal Data Protection Law No.6698 ('' Law ''). has been prepared.

1. Purposes and Legal Reasons for Processing Your Personal Data

Articles 5 and 6 of the Law regulate the legal reasons for personal data processing. Below, we have included the purposes for which we process your personal data at home and abroad and which legal reasons we rely on within the scope of these purposes:

Provided that your personal data is directly related to the establishment or execution of a contract, it is necessary to process the personal data of the parties to the contract, based on the legal reason for the following purposes:

• To perform hotel reservation transactions,

• Registering the website membership,

• Carrying out bargaining activities regarding accommodation fees.

Your personal data are processed for the following purposes, based on the legal reason why data processing is mandatory for our legitimate interests of data processing:

• To receive and evaluate feedback for the improvement of our products / services,

• To promote the products and services offered by our company; manage marketing activities,

• To follow up and finalize requests and complaints,

• To carry out and maintain our business activities,

• Conducting activities for customer satisfaction,

• To communicate with our customers and to manage the relationships with our customers.

Your personal data are processed for the following purposes, based on the legal reason why data processing is mandatory for the establishment, use or protection of a right of data processing:

• In case of a possible legal dispute, to protect and use our rights and to follow and carry out legal processes.

Your personal data are processed for the following purposes, based on the legal reason why data processing is mandatory in order to fulfill our legal obligations:

• To carry out the finance and accounting processes,

• To carry out our activities in accordance with the legislation.

2. Your Personal Data Processed by HotelForex

Our company processes the identity, communication, transaction security, reservation and request / suggestion / complaint information of the people who benefit from our services for the purposes stated above.

3. Transfer of Your Personal Data

Your personal data are transferred to the following domestic and foreign third parties, within the rules regarding the transfer of personal data specified in Articles 8 and 9 of the Law, for the following purposes:

Our Business Partners: Getting support from our business partners regarding the fulfillment of your requests made through the website www.hotelforex.com, completing the hotel reservation procedures, managing the relations with our business partners.

Service Providers: Conducting product / service procurement processes from third parties, managing relations with service providers.

Authorized Persons, Institutions or Organizations: Fulfilling our legal obligations and carrying out our activities in accordance with the legislation, only when requested by authorized persons, institutions or organizations.

4. Collection Method of Your Personal Data and Legal Reason of Data Collection

Your personal data,

  • Forms you fill out on www.hotelforex.com,
  • E-mail correspondence,
  • Customer satisfaction surveys,
  • Cookies on www.hotelforex.com,

is collected electronically through partially automated methods.

Your personal data are collected and processed for the legal reasons stipulated in Articles 5 and 6 of the Law, based on the following:

  • Processing of your personal data within the scope of the establishment and performance of the contract,
  • Processing of personal data is mandatory for our legitimate interests,
  • Processing of personal data is mandatory for the establishment, exercise or protection of a right,
  • Data processing is mandatory for the data controller to fulfill its legal obligations.

In cases where there are no legal reasons in the Law, your personal data will be processed provided that you have provided your explicit consent.

5.Rights Regarding the Processing of Your Personal Data

You can submit your requests within the scope of Article 11 of the Law "regulating the rights of the relevant person" to our Company by the following methods.

1. You can send your requests to us using the methods specified in the "Relevant Person Application Form" at www.hotelforex.com.

2. You can send your requests in writing to Cevizli Mahallesi, Zuhal Caddesi, A6 Blok No: 46 D: 18 Ritim Maltepe / İstanbul.

3. You can choose other methods specified in the Communiqué on Application Procedures and Principles to Data Controller.

6. For Detailed Information

For detailed information about HotelForex's personal data processing activities, you can review the "Policy on Protection and Processing of Personal Data" at www.hotelforex.com. You can send an e-mail to [email protected] for your questions regarding the processing of your personal data.

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